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"Great care and reassurance at New Victoria, Glasgow"

About: New Victoria Hospital / Day surgery

(as the patient),

Just to say a very big thank you, to making my stay in ward 3 at New Victoria hospital. To all staff I had the pleasure. That was seeing to me during my stay everyone from nurses, auxiliaries, domestics, porters and Dr Morrison I couldn't have have got any better care than I did anywhere, also I would like to say a big thank you to the anaesthetist for putting my mind at ease as that's only the second time I've been in hospital, and I don't like getting put to sleep but he reassured me everything would be OK. So again (folks) a very big thank you to (all) and keep up the great work yous do and are not always appreciated.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 10 years ago
Paul Cannon
Head of Administration, Acute Services Division,
Greater Glasgow & Clyde NHS
Submitted on 03/06/2013 at 14:43
Published on Care Opinion at 15:43


Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated. The staff at Ward 3 and the teams invloved in your treatment will be delighted to read your very thoughtful remarks.

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