"poor treatment in A&E"

After a fall at home and failing both GP and 111 support I dressed an injury to my wife's ankle before taking her for an overlong wait in A&E. Ultimately the wound was re-dressed and my wife was allowed home only to find that the original slight pain had become much worse. Today (2 days later) my wife's leg had swollen badly both above the wound site and below. I called paramedics who on arrival informed us that the wound was infected. They expressed surprise that my wife had not been given antibiotics, especially given the fact that she was only released from hospital one week ago after having a collapsed lung. I called the department to ask them to reassure me that my wife would be checked for Sepsis. The nurse who answered the call was very curt and ultimately when i Insisted she put the phone down. A sad state when an A&E department fails to check for infection. Sadder still that antibiotics were not given.