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"First class"

About: Peterborough City Hospital

I recently visited the audiology dept at the drop in centre off Thorpe Rd Peterborough. The team there deserve recognition for their professionalism, caring and knowledge. I received detailed explanations from the lady who dealt with my hearing test.

i even received a very polite call on the morning reminding me of my follow up appointment. I did not feel rushed, was made to feel totally at ease, my questions were answered. I give the highest praise to the team that work there.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 4 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 16/07/2019 at 08:53
Published on Care Opinion at 08:53


Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

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