"Could not hold my baby until the day after she was..."

About: The Royal London Hospital

What I liked


What could be improved

Everything, specially the profesionalism and actitude of the midwives as they make you feel like they don't care at all about what you are going through being your first labour, put your baby's life and yours at risk. More training, specially in how to deal with people.

Anything else?

I gave birth to my daughter at the RLH last February. Unfortunately the whole experience was a disaster and they put in danger my baby's life, (as bad as it sounds...). I was sent home on my first visit as I didn't dilate enough, I came back around 9pm and was on a horrible pain already. The had me in the corridor for almost 1 hour eventhough it was only one patient more and the midwife was just seating in reception Iphone in hand...

When she checked me I wasn't enough dilated so she asked me to stay in a room and wait. I had to call her again to ask how the gas worked and she was really bother to come and show me as she needed to move from the chair...

After 2 hours I could not hold the pain anymore and I was scared that something was going wrong, I went out to the reception and beg her to check me to whan again Iphone in hand and barely looking at me she refused as "it was not standard to check..." I would like to repeat that there was only one more patient.

I was in tears, not just because of the pain but of the lack of respect from the midwife and the fear of what was to come. When she finally checked me and I was obiously enough dilated and ready to get to a room, when was walking ahead of me on the corridor and because of the pain I could not follow her so she got upset and kept walking until my husbad and me lost her and had to ask for her to other midwives around.When I finally got the room, I asked for the epidural but the anesthetic was in the theatre due to emergency so I needed to wait another 2 hours in pain but I have to say that the midwife taking care of me ths time was really helpful and caring, and I started feeling better with her. Unfortunately her shift finished while I was still there and another midwife took over, and eventhoug she was better that the first one she did not check me on time (as almost 5 hours)and I had meconium.End up with an emergency cesarea, I couldn't hold my baby until the next day.

Story from NHS Choices

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