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Excellent Care Again ! Gynaecology Oncology Team

Story from nhs.uk

"Excellent Care Again ! Gynaecology Oncology Team"

About: Royal Derby Hospital / Oncology

My wife is being treated for Ovarian Cancer and finished her course of treatment in March this year. Unfortunately the chemo has not removed all the cancer and it would be major surgery to remove what is there.

Two weeks ago she had major pain and pain killers were not having any impact. I phoned our designated cancer nurse to discuss and she found appointment to be seen within 3/4 days. Arriving on the day at 3-00pm she had CT Scan by 5-30pm, a bed was found on Ward 209A for us both to stay overnight. The following morning the consultant gave result as bowel blockage, this was removed by 12-30pm that day.

All the staff involved were kind, empathetic and treated my wife with dignity. Well done to all these overworked professionals.

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Responses

Response from Royal Derby Hospital 4 years ago
Royal Derby Hospital

Submitted on 28/06/2019 at 16:15
Published on nhs.uk at 17:06

Good afternoon

It was very kind of you to take the time to write to the hospital; I am pleased to hear that you both had a positive experience and that you wish to express your grateful thanks to your cancer nurse and the staff on Ward 209A.

Pals will forward your kind comments to the managers for these departments to share with the staff.

Thank you again for taking the time to write into the hospital it is appreciated, and I hope your wife is recovering well.

Patient Advice and Liaison Service (PALS).

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