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Heavy bleeding and abdo pain at 7 weeks

Story from nhs.uk

"Heavy bleeding and abdo pain at 7 weeks"

About: Kettering General Hospital / Accident and emergency

Went to A&E following the advice of my midwife. we were very worried as we thought it may be a second miscarriage. Despite my birth date being wrongly taken and the first HCP to try and take my blood didn't listen to my pt hx or treat me with much compassion, the HCPs we met later on treated both my husband and I with great respect, dignity using a personalised approach. we were informed to ring the Rockingham Ward for a scan the next morning.

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Responses

Response from Kettering General Hospital 4 years ago
Kettering General Hospital

Submitted on 09/08/2019 at 13:05
Published on nhs.uk at 14:07

Thank you for taking the time to provide us with feedback on your experience of using our service at what must have been a very worrying time.

We work hard as a team to ensure our service users feel that they are treated with compassion and respect; and I am sorry to hear that not all of your experience in our Emergency Department was positive.

Please be assured that your comments will be shared.

We use this as an opportunity to learn from and continually strive to improve the service we provide to our patients.

Jessica Ayres

Urgent Care Business Unit Manager

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