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Cleanliness and compassion

Story from nhs.uk

"Cleanliness and compassion"

About: Milton Keynes Hospital

What could be improved

My husband was a patient the smell of urine overpowered the air on both wards, why is our town hospital in areas dirty smelling?

Care is non existent.

I try to avoid taking my family here as I worry they may get a infection or get treated poorly by the staff.

Too many traumatic experiences causing distress and upset to our family.

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Responses

Response from Milton Keynes Hospital 11 years ago
Milton Keynes Hospital

Submitted on 16/07/2012 at 12:38
Published on nhs.uk on 17/07/2012 at 04:01

Many thanks for your feedback and we’re very sorry to hear about your experiences. As you did not mention any specific wards or departments, you comments have been shared with the patient experience team and the hospital’s domestic team. If you would like to discuss these issues further, please email Patientexperience@mkhospital.nhs.uk.

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