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"Short term educational program - BPD course"

About: Crisis Mental Health / Single point of access team (SPA) & Emotional Wellbeing Service (EWS) Highly Specialist Services / Short Term Educational Programme (STEP)

(as a service user),

Netherthorpe House

For what it is, when people have questions, I’m in no doubt this service is enlightening. However, I was put into this course after questioning my diagnosis. This course only provided evidence I was right and that I am being fobbed off with an incorrect diagnosis. 

My quality of life is virtually non existent and when I asked for help this was apparently all they could offer besides meds and IAPT. Other than my meds now I’ve been told to call 111 if I feel I may take my own life. 

The course has helped me realise I’m being let down by the health service and need to take action before I lose any more time with my family. 

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Responses

Response from Andrew Parr, Nurse Senior Practitioner, Sheffield Health and Social Care NHS Foundation Trust 4 years ago
Andrew Parr
Nurse Senior Practitioner,
Sheffield Health and Social Care NHS Foundation Trust
Submitted on 26/06/2019 at 15:42
Published on Care Opinion on 27/06/2019 at 09:19


I am sorry to hear about your experience. As I do not have any further details about your contact with our service it is difficult to comment in any detail. You can however request a second opinion regarding your diagnosis. It may be helpful to discuss this with your GP who can refer to our service for an appointment with a Psychiatrist. Hope this helps.

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Response from Sheffield Health and Social Care NHS Foundation Trust 4 years ago
Sheffield Health and Social Care NHS Foundation Trust
Submitted on 27/06/2019 at 15:21
Published on Care Opinion on 28/06/2019 at 10:42


Response from Andrea Gratton, Team Manager at the Short Term Educational Programme.

I am sorry to hear that you did not find the course at STEP beneficial. I would welcome any specific feedback about the course that you may want me to follow up, if this is the case then please contact me at the STEP office on 0114 2262660.

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