"what Has gone wrong with this GP practice"

During the past 2/3 years I have had to use the GP surgery more than ever due to some pretty serious health issues.

I have found it very difficult to make an appointment and also see the doctor of choice.

This has caused me a lot of unnecessary anxiety.

After a hip replacement operation I was refused pain killers that had been prescribed by my consultant.

AND my daughter and husband were told they had to leave the surgery, this was when she was 4 months pregnant and they both had been patients of the surgery all their lives!!

I have been to the surgery today and asked for an appointment but cannot get one unless I ring on the day or register on line.

I have been given all the details to register on line when I have tried to do this, the service is not available due to maintenance.!!

I think its about time Springhead responded to all these reviews.