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"Great staff shame on management"

About: Medway Maritime Hospital

Its astonishing in this day and age we do still have people working to the point of being clearly exhausted. Yes thats just one thing I noticed whilst being in Medway Hospital. I was ill and still am but could still see , hear and appreciate the high level of nursing care by those in grey and light blue uniforms. Not forgetting the catering staff who do their best but some things beggar belief. No hot drinks with meals ie tea at 6am but toast at 9 hard to eat with cold water ! If yu want to make money put a tea machine in each ward. Not a big one just office size. Dreadful food the vegetable hot pot was plate of over spiced and revolting pulses and dried out potatoes. My husband bought food in for me.

From next week tea the hospital supper (again no hot drink offerred) will be half a sandwich and a cup of soup. As good nutrition is suppposed to aid healing how do you justify the appalling catering in Medway and don't tell me its about the money as Canterbury food is ok as is Darent. The staff in this hospital are not the faces on the notice board by the door nor are they going to be seen by many of us for more than a couple of days but they affect our lives for those few days so deeply and I applaud them all.

This review is of the ward as was admitted through Medical and Medoc which is not listed under more information.

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Responses

Response from Medway Maritime Hospital 4 years ago
Medway Maritime Hospital
Submitted on 24/06/2019 at 09:55
Published on nhs.uk at 11:06


Thank you for your feedback. We will share your comments with the Catering Team. They have reviewed the hospitality and meals offered to patients and are beginning to implement some of the changes so your feedback will be welcomed.

As you mentioned, the staff in the hospital work hard and are dedicated to caring for patients and now home we hope you are on the road to recovery after you episode of ill health and would like to take this opportunity to wish you well.

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