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"Excellent Care."

About: Trafford General Hospital

I wanted to thank the hospital and staff so much for the excellent care I received when having a recent knee replacement. From the minute I was referred to the Orthopaedic department I was treated excellently- All treatment was discussed with me, my views and concerns were listened to and I felt supported at all stages.

Once admitted for treatment, every member of staff was excellent- they were extremely friendly and helpful whilst maintaining professionalism. I understand I am unable to mention individual staff in this review which is a shame, however- well done to all in Ward 12 you are a credit to the hospital. The after care I have received has also been excellent- from the follow up appointments to physio- all excellent again. I do not think I could have been better looked after in a Private facility and I am so glad I had my op in Trafford General. Well done all of you and Thankyou.

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Responses

Response from Trafford General Hospital 4 years ago
Trafford General Hospital
Submitted on 18/06/2019 at 15:59
Published on nhs.uk at 16:06


Thank you for your positive comments posted on the NHS website regarding your care on Ward 12 at Trafford General Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you thought you were treated excellently from referral right through to aftercare and that you felt involved in your care and supported at all stages. We were also pleased to read that you felt all the staff were extremely friendly, helpful and professional. I can assure you that we have passed on your thoughts and thanks to the Head of Nursing who will share your feedback with all the staff involved in your care.

The Patient Experience Team

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