"Explained things in an easy way to understand"
About: Royal Cornwall Hospital (Treliske) / General medicine Royal Cornwall Hospital (Treliske) General medicine TR1 3LJ
Posted by Sheltielife (as ),
I attended the Lymphoedema Treatment Department at the Royal Cornwall Hospital where I saw Emma. She was extremely nice to me and very understanding.
She wasn’t sure if the treatment for me could cause problems with other health issues so rather than risk it she is going to do some looking up to make sure it won’t rather than just risk it. She explained things in an easy way to understand. I have had some bad experiences at this hospital and so I think it’s important to show that isn’t the case this time.
I am in a wheelchair and she normally would have put me on a trolley but she allowed me to stay in my wheelchair.
I had trouble finding the way to get there and so when it came for me to leave a member of staff came with me to show me the way.
All in all I came away feeling that for once I was being looked after.