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"Amazing job everyone!"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a parent/guardian),

I just wanted to say thank you so much to all the staff at A& E at the children's hospital in Glasgow. The department was incredibly busy but we were seen very promptly and the staff were all so helpful including the receptionist, nurses and doctors. They have taken great care of our daughter and arranged great follow up care. Amazing job everyone!  

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Responses

Response from Pamela McGoldrick, Senior Organisational Development Advisor, Women & Children's Services, NHS Greater Glasgow and Clyde 4 years ago
Pamela McGoldrick
Senior Organisational Development Advisor, Women & Children's Services,
NHS Greater Glasgow and Clyde
Submitted on 13/06/2019 at 17:58
Published on Care Opinion at 17:58


picture of Pamela McGoldrick

Dear K l p

Thank you for sharing your feedback on Care Opinion.

I am sorry to hear that your daughter had to attend the Emergency Department and appreciate this must have been a worrying time for you and your family. It is really nice to hear that the whole team were able to provide you and your daughter with the care and support required with the appropriate follow up in place.

We will pass on your kind words to the team and I know they will be delighted to receive this.

I hope your daughter is recovering well after her recent attendance.

Best wishes

Pam

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