This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"adult day surgery - the best treatment."

About: Queen's Hospital / Ophthalmology

went into day surgery unit to have a procedure on my eye area , i couldnt fault the staff, they were courtious, always smiling and kept buisy, nothing is a problem to them. even the staff not on eye part was polite n enquired if i needed any thing or i was ok etc.

the porters was chatty n polite , the surgery team was amaizing, worked effeciantly and quickly and before i knew it my procedure was done and i was back on the ward with a cup off coffee n buiscuits.

the only gripe i have was turning up at 7.30am and having to wait untill 11.45am for them to come n get me for my procedure.

i did note that they was trying to find beds a lot, so did wonder if more people than beds available.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital 4 years ago
Queen's Hospital
Submitted on 10/06/2019 at 17:35
Published on nhs.uk at 18:06


Thank you for taking the time to provide us with your feedback, I am so pleased to hear that you were happy with the care provided to you when you had your procedure done. I will ensure your feedback is passed onto the team so that they are aware what a fantastic job they are all doing. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

Michele Elliott

Interim Divisional Director of Nursing

Surgery Division

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k