"GP's lack of knowledge on recovery from addiction"

About: Addiction Dependency Solutions / Trafford Bridging the Gap Cheshire And Wirral Partnership NHS Foundation Trust / Trafford Integrated assessment service Phoenix Futures / Trafford drug and alcohol services

(as the patient),

At an appointment with my GP regarding my antidepressants she mentioned, as a passing comment, that she had previous client who attended Phoenix Futures but she did not know what they did, what was offered or where they were based.

I was determined to enter into recovery so searched the internet, found Phoenix Futures and self referred.

Phoenix changed my life and indeed gave me the tools, support and help to carry on and maintain recovery. My demon is alcohol, it truly is the devil's brew. Although my GP and the surgery I go to is fantastic I feel let down by the lack of knowledge regarding recovery facilities regarding addiction. It was up to me to take charge of my recovery, and yes all addicts need to do that, but I feel if the information was offered to me earlier or even been available through the GP practice my journey on recovery would have been much sooner.

I am happy to report that Phoenix saved my life, I moved on to Bridging the Gap course, did a 12 week allocation at ADS and attend an amazing group called R.U.T.R.A.P.P.E.D based in Stretford. Some people might not have my determined personality and slip though the net but if information was available they may take on recovery.

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Response from Sara MacGregor, Locality Manager, Trafford, Phoenix Futures

Dear sallyclo

Firstly may I say thank you for your posting and I am pleased to read that you have had a positive experience when you were with Phoenix Futures and that BtG was also a positive experience. I am also pleased to read that you are continuing to gain support from R.U.T.R.A.P.P.E.D.

Secondly I would like to reassure you and all those who may read this that I am in the process of ensuring that all GPs in Trafford have a better and clearer awareness of the work and services that Phoenix Futures provides to those who live in Trafford. If you would like to contact me with regards to informing me to which GP you see I will ensure we make contact with them.

I would like to commend you in your achievement s and I wish you all the best for your future.

best wishes

Sara MacGregor

Phoenix Futures

Locality Manager

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Update posted by sallyclo (the patient)

Hi sara,

Thanks for your reply I am glad to hear that your facility will be sent out to the GPs in trafford. I know your workload is high but I believe the bigger the demand the more chance it will be that your funding will increase. My GP is Conway Road Health Centre Sale M332TB tel 0161 9731151 thankyou for your time and consideration and I hope that many more people will get the peace and new life that all your staff have given me

yours sallyclo

Response from Sara MacGregor, Locality Manager, Trafford, Phoenix Futures

Dear sallyclo

Thank you for your response, I appreciate the information that you have given to me and I have passed this information onto the new Alcohol Recovery Navigation Team, I will also ensure that they contact the surgery directly in order for the GP's to gain a full understanding of the work we do at Phoenix Futures.

Best wishes


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