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About: St Helier Hospital

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Nothing but a joke, my daughter has now been admitted twice within 3 weeks and still does not have a clue what is wrong with her, is still waiting to be told, still has abdominal pain, but the drs don't really seem to be that bothered, I would think if you are admitted twice with abdominal pain must be something serious, she is 23 years old and obviously very concerned as to her treatment. Two drs the first time both agreed that there was a mass in the abdominal area and ordered a scan for the next day and nothing to eat, another dr the next day overruled their decision and said she could go home and come back for scan, this she did yesterday 23rd only to be admitted again. The drs are debating whether to send her home and do tests later or keep her in. I would have thought do the tests now rather than later when it could be far worse and maybe too late to do anything. We know they have other patients to see but don't leave someone 48 hours without giving them some indication of what is going on. 1 dr says appendix another says they don't think it is, for God sake surely there must be a dr that knows what they are doing.

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Response from St Helier Hospital

Thank you for taking the time to comment about the care your daughter received at St Helier Hospital.

I am sorry to hear of your concerns and would encourage you to contact our Patient Advice and Liaison Service (PALS) so that they can address them for you.

Our PALS department can be contacted via 020 8296 2508 or email pals@esth.nhs.uk. You can also visit www.epsom-stheliernhs.uk/pals.

Thank you again for your feedback.

Pippa Hart

Director of Nursing

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