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Care Opinion

Care and professionalism

Posted By Ianf61

"Care and professionalism"

About: Queen Margaret Hospital / Gastroenterology

(as a service user),

Third perhaps fourth time having to face this uncomfortable procedure however due largely to the care and professionalism of a dedicated doctor and nurses was by far the best experience. The time taken to firstly explain the processes and then the care with which the examination was undertaken was exemplary. The thoroughness of the actual procedure also needs comment with absolutely no stone left unturned I left with the complete confidence that nothing had been missed. Thanks for your care Dr Eleanor, Nurses Eva and Jeniffer x

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 4 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife

Submitted on 05/06/2019 at 10:05
Published on Care Opinion at 10:05

picture of Nothando Senda-Ndaba

Dear Ian61

I am very pleased to know that you recieved high quality care, from staff professionalism to the quality of the examination. Certainly after a treatment you want to abolutely feel confident about what was done, am glad you felt that way. Thank you so much for your feedback, I will pass the comment to the entire team including the 3 staff members you mentioned.

I wish you well.

Kindets regards

Nothando Sendfa-Ndaba (Sister)

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