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Brilliant service

Posted By hadarqz47

"Brilliant service"

About: Forth Valley Royal Hospital / Gastroenterology

(as a service user),

I had an appoint in Dr Crozier's clinic for a follow up to bowel cancer screening. 

The service I received was brilliant from start to finish, treated with kindness and dignity. I was told they would see me again in a year.

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Responses

Response from Pauline Donnelly, Senior Charge Nurse, Endoscopy, NHS Forth Valley 4 years ago
Pauline Donnelly
Senior Charge Nurse, Endoscopy,
NHS Forth Valley

Submitted on 07/06/2019 at 09:13
Published on Care Opinion at 09:15

Thank you for providing feedback.

I am happy to hear you had a good experience and I will make the team aware.

Take Care and we will see you in a year:)

Best wishes

Pauline

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Response from Alison Howitt, Clinical Manager, Day Medicine/OPAT Services/Discharge Lounge/Gastro/Diabetes and Endinocrinology/B32 and A12, NHS Forth Valley 4 years ago
Alison Howitt
Clinical Manager, Day Medicine/OPAT Services/Discharge Lounge/Gastro/Diabetes and Endinocrinology/B32 and A12,
NHS Forth Valley

Submitted on 07/06/2019 at 11:04
Published on Care Opinion at 11:08

Thank you hadarqz47

It is good to hear that your experience was positive. I am glad to hear that you are now being reviewed on a yearly basis. The team will be pleased to hear that they met your expectations and I will be sure to pass on this positive feedback to them

kind regards

Alison

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