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"My experience of Arnold Lodge"

About: Arnold Lodge Regional Secure Unit

(as the patient),

My experience of Arnold Lodge mental hospital is it has made me a lot worse and I have not learned anything since I have been here. I have been here for a long time and I don't feel staff have helped me. I think it has been a complete waste of time, effort and money.

I just feel that as a patient in Arnold Lodge I am not getting help from the staff that I require, only PRN, medication, and seclusion options and I feel this is not a solution to my problems at all.

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Responses

Response from Nottinghamshire Healthcare NHS trust 11 years ago
Submitted on 18/06/2012 at 16:53
Published on Care Opinion at 20:48


Dear node679

Thank you for taking the time to post your comments, although I am really sorry to hear that you feel you have not benefitted at all from your stay at Arnold Lodge. Your feedback is important as we really try hard to constantly improve our services, especially following comments we receive from patients or carers.

I'm sure that your Named Nurse and Occupational Therapist would be happy to discuss treatment options with you if you discussed your concerns with them. We run a variety of treatment, skills building, fitness, leisure and activity programmes to assist patients to move on through the system and I'm sure there is something we offer that would interest you or benefit you in some way.

I would also like the opportunity to discuss your concerns and your experiences more fully in person and to look at how I can help you to get the most out of your time at Arnold Lodge. If you would like to meet with me, please ask one of the advocates to arrange a meeting for us.

Kind regards

Hazel Hayward

General Manager

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