"Having Candice take my blood at Nutgrove"

About: Community Health Services / Phlebotomy

(as the patient),

I have visited Nutgrove a number of times to have blood samples taken by the phlebotomists. On the last visit Candice O'Sullivan took my samples. She was very kind, friendly, and courteous and chatted giving me information about my samples and their tests. She took great care not to make me uncomfortable in any way, and I didn't even realise that she had taken two samples - I thought it was just one! Well done and thanks you!

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Response from Jacqui Sellek, PALS Co-ordinator, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Ebb105

Thank you so much for your posting which expresses so well your satisfaction with the service provided by our Phlebotomist. Your comments are very much appreciated and will be fed back to the staff concerned.

Thank you once again.

With best wishes.

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