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Lovely staff on Cotswold Ward - thank you

Story from nhs.uk

"Lovely staff on Cotswold Ward - thank you"

About: Southmead Hospital / Gynaecology

I had surgery on Monday 20th May and was looked after by staff on the Cotswold Ward, such lovely caring ladies! I was looked after so well by everyone I encountered that day.

All the staff on the ward went out of their way to help and make sure my stay on the ward was as comfortable as possible.

I can not fault the care I received from everyone in the theatre, recovery and back on the ward.

Nothing was too much trouble for anyone that day and you all made me and my partner feel very welcome, we enjoyed chatting to you all. You all work so very hard with little resources, thank you all for making my day as painless as possible x

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Responses

Response from Southmead Hospital 4 years ago
Southmead Hospital

Submitted on 28/05/2019 at 07:13
Published on nhs.uk at 10:06

Dear Sian,

Thank you for your very kind comments regarding the care and treatment you received when you had surgery at Cotswold Ward, which has been shared with the staff concerned.

I hope you are soon fully recovered from your surgery.

With kind regards, Sue Needs, Deputy Advice & Complaints Team Manager.

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