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do not use this hospital

Story from nhs.uk

"do not use this hospital"

About: Lynfield Mount Hospital

I Went in as a voluntary patient, never again! Apart from a very few staff the majority of nurses treated the patients with utter comptent and some even thought it amusing to ridicule the patients behind their backs. I was totally shocked at the way they treated patients. There was no interaction from the majority of nurses who quite honestly are in the wrong profession.I would advise people to stay well clear and find an alternative hospital

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Responses

Response from Bradford District Care NHS Foundation Trust 4 years ago
Bradford District Care NHS Foundation Trust

Submitted on 22/07/2019 at 15:54
Published on Care Opinion on 23/07/2019 at 09:01

Thank you for taking the time to post your experiences on Care Opinion. We are sorry to hear that you feel the service has not provided the appropriate treatment and support. We would like to understand more about your experience and concerns and your feedback is very important to us as it will help us to learn and make changes where needed. We would like to encourage you to contact Patient Advice & Complaints Department 01274 251440 or Email: advice.complaints@bdct.nhs.uk to provide us more information about your concerns and we can then consider how your concerns can be further addressed

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