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"Made me feel like a time waster"

About: New Cross Hospital / Maternity care

(as the patient),

I have been in today with reduced fetal movements, the midwife dealing with me was uncaring, and made me feel like a time waster with no explanation as to why I might have felt less movement. Her only words were your fine to go! No goodbye. 

Staff in triage just seemed like they couldn't be bothered. After coming away I am considering giving birth at a different hospital if that is the level of care I am expected to receive. 

39 weeks today 

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Responses

Response from The Royal Wolverhampton NHS Trust 4 years ago
Submitted on 24/05/2019 at 09:48
Published on Care Opinion at 09:48


Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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