My wife has advanced bowel and liver cancer. Her temperature went up when we were on holiday in the Borders and the Cancer Helpline suggested that we call an ambulance. It took her to BGH where she spent eight days, seven of them in Ward 14.
The care was outstanding. Auxiliaries, nurses and doctors were forthright and efficient, but always friendly and personal. They engaged with my wife as a person and gave her reassurance when she was distressed as her temperature was high.
One small snippet: I watched the consultant speaking with the team and writing and checking notes. Being earnest and firm, clearly intent on getting the job done without wasting time. The consultant then went in to the ward and switched on a warm smile as each patient was spoken to. What an example!
Excellent care: we are so grateful to everyone.
"The care was outstanding"
About: Borders General Hospital / Department of Medicine for Elderly Borders General Hospital Department of Medicine for Elderly TD6 9BS
Posted by Jayvee (as ),
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