"In general a very good hospital."

About: City Hospital (Birmingham)

What I liked

All the staff worked together as a team. They listen and provide all the help and care which I needed with a smile.

What could be improved

I had to wait far too long in the A&E waiting room for major injuries.

Story from NHS Choices

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Response from City Hospital

Thank you for your feedback and your positive comments about our staff. I am sorry that you had to wait but as you may be aware all patients are treated in order of clinical priority, rather than arrival time. Thank you again for your comments. John Adler, Chief Executive.

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