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"Totally disorganised. AVOID!!!"

About: Leicester General Hospital / Urology

Went in from A and E... with severe gall bladder inflammation. Felt like i inconvenienced the nurses, and all the Drs wont make a decsion as it was a weekend. All the senior doctors obviously get weekends off. Moved from ward to ward over 3 days, eventually ending up being told youve got to go we need your bed... before i could even say a word they were packing my bed away telling me to sit in the family room until i can be collected... been home a say now and theyve cancelled my apponitment for surhery, now im not thete to complain.. Awful Awful. Rude staff, no organisational skills, junior do tors who wont make decisions.. NHS good?? Needs sorting or abolishing.

Avoid the General at all costs..unless you want your time wasting and to be fobbed off

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Responses

Response from Leicester General Hospital 4 years ago
Leicester General Hospital
Submitted on 30/05/2019 at 08:56
Published on nhs.uk at 09:05


Dear James,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at the Maternity department.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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