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Disappointed ! Postnatel and on a ward with...

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"Disappointed ! Postnatel and on a ward with..."

About: Pinderfields General Hospital / Maternity care

I recommended the maternity unit, unfortunately the level of care and consideration towards my daughter in law, was very poor. The midwifes did not offer the support that should have been given during and after delivery.

My daughter in law was bitterly distressed from a very traumatic labour. The difficulty also left the baby very subdued, and unable to feed correctly. The staff failed to offer the support needed to this young mum, in terms of breast feeding.

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Responses

Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital

Submitted on 22/05/2019 at 09:50
Published on nhs.uk at 10:07

Thank you for taking the time to post your comments regarding your recent experience.

At what should have been a lovely time for you all seems to have been clouded by your negative experience for which I am sincerely sorry.

It is important that we learn from our patient's experiences and therefore, I wondered if your daughter-in-law would be happy to contact our PALS team so that they can look into what has happened on the unit to give your daughter-in-law such a poor experience.

Our PALS team can be contacted on 01924 542972 or via email on myh-tr.palsmidyorks@nhs.net.

Thank you again and I wish you all the best for the future.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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