"Very rude doctor that told me to call 111 instead"

I rang at 4pm (working hours) for a telephone appointment with a nurse or Doctor for some advice as my 18 month old’s nursery had just rang informing that she had diarrhoea and advised me to ring my GP to check if symptoms were concurrent with a viral infection and if it was something that she needed to be out of nursery for the next 48 hours. I got a callback from a doctor that dismissed it and said this was an issue between me and the nursery and that I was wasting valuable nhs resources by wasting time speaking to him and this was what the 111 services was for. I replied to the doctor saying that the 111 advises we ring our usual GP practice during open hours and they are only an out of hours service. The doctor then went on to say that i should be using the nhs website to check symptoms and made me feel pretty bad for wasting his time. I was shocked to be made to feel that way as I was just a concerned mother with a child who’s symptoms I was unsure of and wanted a healthcare professional’s advice and frankly just a bit of reassurance as symptoms can change so drastically in young children. For someone who works in healthcare seeing patients there really was no need to be so rude; a bit of patient care is part and parcel of the job. It was just such a poor experience overall, and it brings a bad name to other healthcare professionals within the national heath service, on whom we depend on so much, and who give us so much support. I hope this gets taken into serious consideration as no other patient or concerned mother for that matter should ever be made to feel guilty or belittled for wanting to speak to a healthcare professional about her sick child.