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"X-Ray consultant Technician waste valuable..."

About: Dewsbury & District Hospital

X-Ray department consultant - Technician wasted a valuable appointment today because she would not compromise with health and dignity with anxious patient but all other radiology staff had no problem with situation. She thought i was joking and that she was above reprimand but she will find that she is not and will be brought before the board for wasted time, appointment and total inconvenience and health of patient. Valuable Scan equipment appointment wasted. Staff, doctors time wasted.

paperwork wasted and time. It is time the old consultant retired.

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Responses

Response from Dewsbury & District Hospital 4 years ago
Dewsbury & District Hospital
Submitted on 21/05/2019 at 08:16
Published on nhs.uk at 10:05


Thank you for taking the time to post your comments regarding your recent experience.

I am sorry to read that you have had such a negative experience within our X-Ray Department.

I will share your feedback with the team as it is important that we learn from our patient's experiences.

If you would like us to look further into your concerns, please contact our PALS team on myh-tr.palsmidyorks@nhs.net.

Thank you again

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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