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"Excellent patient care"

About: The Dudley Group NHS Foundation Trust

I attended on 29th March for total abdominal hysterectomy. I arrived early and was kept up to date with the waiting times. The information I had been given prior to attending helped to alleviate any fears. From the moment I arrived, all the staff were very helpful, courteous and approachable. They also had a great sense of humour that helped me relax. The theatre staff were brilliant, calming and informative, explaining everything as they went along.

On the ward B5, both day staff and evening staff were kind, friendly and helpful. Overall the whole experience (even though it was uncomfortable surgery) was far better than I could have imagined. The staff were amazing across the spectrum. Everyone that was on shift on B5 that weekend deserves a huge thank you. Long Live the NHS and all its wonderful staff. Thank you.

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Responses

Response from The Dudley Group NHS Foundation Trust 4 years ago
The Dudley Group NHS Foundation Trust
Submitted on 21/05/2019 at 10:55
Published on nhs.uk at 11:06


Thank you for taking the time to post such positive feedback about your experience from Ward B5 at Russells Hall Hospital.

We are pleased to hear that you were treated well and that all of the staff were amazing.

We have passed on your lovely comments to the staff involved who will be pleased to learn of them.

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