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"Thank you"

About: Pinderfields General Hospital / Accident and emergency

I would like you to pass our family’s thanks for the care given to our mum Alice Taylor who passed away on 17 May. She was admitted to gate 12 on 6 May and moved to ward 20a on15 May. All the staff from ladies who did their job cleaning her room making sure it disturbed her as little as possible, the ladies who kept us going with tea and biscuits, the nursing staff of all grades (sorry I haven’t put names but they are too numerous to mention) who spoke to her with care, consideration and dignity to doctors, some of who were surprised by mum’s strength to hang on and last but not least Macmillan nurses. I sincerely hope we haven’t forgotten anyone apologies if we have. My sister commented, I am sure she couldn’t have been treated better if she had been the Queen. Again many thanks for looking after mum but also looking after us, the family,too.

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Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital
Submitted on 20/05/2019 at 12:08
Published on nhs.uk at 13:06


Thank you for taking the time to give us your positive feedback during what must have been a very stressful and difficult time for you and your family.

It was humbling to read your kind words and I will ensure that your comments are shared with the ward 20a team. Our staff strive very hard to provide patient centred, compassionate care and it is so kind of you to share your personal experience.

Our thoughts are with you all at this very sad time.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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