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ACUTE CARDIAC CENTRE

Story from nhs.uk

"ACUTE CARDIAC CENTRE"

About: Manchester Royal Infirmary / Accident and emergency

Fantastic care and treatment in ACC.

Special thanks to everyone who treated my husband who was admitted 27FEB with a heart attack.

Unfortunately, that's where the great service ended.

Advised we would see a Cardiologist within 6 weeks.

Still waiting. Made numerous calls - assurances of a call back but so far nothing. My husband went for a Heart Scan 04APR and we were advised we would be notified within 7-10 days.

Still waiting. I would appreciate a department contacting us to resolve.

Would I recommend MRI for outpatient treatment? NO.

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Responses

Response from Manchester Royal Infirmary 4 years ago
Manchester Royal Infirmary

Submitted on 05/07/2019 at 11:50
Published on nhs.uk at 12:06

Thank you for your feedback posted on the NHS website in relation to your husbands care following his admittance to the Acute Cardiac Centre (ACC) within the Manchester Heart Centre, Manchester Royal Infirmary on 27th February 2019. Your thanks will be passed onto the staff on ACC.

We were sorry to learn that your husbands follow up experience was not as positive as we would hope. It is difficult to respond to you in a full way due to lack of detailed information, therefore if you would like to discuss your experience with us in more detail, please contact our Patient Advice and Liaison Service (PALS), on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO19/0040, who will be able to assist further.

Many thanks.

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