"Dirty Long wait"

About: Royal Oldham Hospital

What I liked

Staff were very friendly and helpful.

What could be improved

The Ultrasound waiting room is infested with ants. There was litter all over the floor as there was no bin provided.

The waiting times are ridiculous. I was seen an hour after my appointment time and when I asked how long the waiting time was I was told they had no idea. The Ultrasound building smelt strongly of urine.

Story from NHS Choices

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Response from Royal Oldham Hospital

Thank you for leaving a comment, we are sorry to hear your comments regarding your experiences in the Gynaecology department at The Royal Oldham Hospital.

Waiting times can vary for many different reasons but we would be more than happy to investigate this for you, We take all criticisms and complaints about our services very seriously In order to do this, we would need more information, therefore, if you would like to contact the Patient Advice and Liaison Team, who offer an informal complaints service, on 0161 604 5897, they will take the details from you and look into the matter.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful