"Relaxing atmosphere with a very professional..."

About: Bmi - The South Cheshire Private Hospital

What I liked

Only had a minor op and was in for the day. From the moment I got there I was treated with care and thoughtfullness by all of the staff at the hospital. They were friendly, quick, funny and put me at ease - made such a difference. I met the surgeon first thing who is really nice and very professional then after I met the anethatest (Can't spell). I was given all information and encouraged to ask questions and given time.

When I was taken to the theatre the staff really did put me at ease and chatted to me like i'd known them for years. From going in to going to sleep we must have got through 20 subjects. Work, football, tele, holidays etc etc

Post op care was great too and the food was lovely. Thank you all for making my time in hospital enjoyable! thank you.

What could be improved

Nothing that I could think of woul dhave made the whole process any esay or better.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bmi - The South Cheshire Private Hospital

BMI The South Cheshire Private Hospital is pleased that Mr Davies took time to praise the service he received during his recent surgery. His experience is indicative of the efforts made to ensure that all patients, whether treated as NHS patients or private patients, receive the highest possible quality of care throughout their stay, and reflects the high patient satisfaction ratings the hospital receives.