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"New patient experience"

About: The Rockwell and Wrose Practice

I have just joined the practice and have met with the health care assistant at my new patient check and the practice nurse for my cervical screening test . Both members of the team were friendly and made me feel welcome and at ease . I met the manager in the waiting area who was very involved with both patients and staff . The waiting room has plently of information on self care and what is going on in the community . You can also check your own blood pressure and weight in a private area in the waiting room . I would highly recommend this practice to family and friends .

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Responses

Response from The Rockwell and Wrose Practice 4 years ago
The Rockwell and Wrose Practice
Submitted on 20/05/2019 at 12:40
Published on nhs.uk at 13:06


Dear Patient

Thank you. We love to hear how we are doing - positive comments are so uplifting for the team who care very much and work hard.

We are extremely pleased that you had such a good experience as a new patient and with Rockwell and Wrose and endeavour to keep up the good work

Welcome to our practice

R Thompson - PM

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