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Care Opinion

Poor quality

Story from nhs.uk

"Poor quality"

About: St Andrews Medical Practice.

I am a 57 year old male who has been a patient since 2005. Getting a appointment is impossible. Even when I get one the doctor calls from the surgery by phone so actually being seen is rare. I have had colon surgery and never had a follow up except if I push. I’ve never been approached about what used to be called a WellMan clinic. I have recently had cause to see. Some of my doctors notes on me. They are wrong and the doctor physically lied on the form.

This is very poor service

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Responses

Response from St Andrews Medical Practice. 4 years ago
St Andrews Medical Practice.

Submitted on 21/05/2019 at 13:47
Published on nhs.uk at 14:07

We are very sorry to read your review based on your experience at our practice. We are always trying to improve our services to ensure that we deliver the best possible healthcare to all our patients so we rely on patient feedback in order to do this. If you would like your particular concerns addressed then please contact the practice directly and the management team would be happy to fully investigate your concerns.

Thank you

St Andrews Medical Practice

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