This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Caring and compassionate"

About: Woodseats Medical Centre

Having moved from sloan last year, I have found Woodseats brilliant. Like the triage system of getting to speak to doctor when ring up. The only improvement needed is some kind of on hold system as can end up dialling over 100times and getting the busy tone, it would be easier if could be put in a long que than that.

However that is my only criticism. All the doctors have been fab. I recently managed to ring at lunchtime having found I was getting mastitis, a doctor ring me back within 30 mins and told me to come down right away and saw me within another 30 mins. She was a really compassionate and caring doctor, as are all the doctors I have seen at Woodseats so far.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Woodseats Medical Centre 4 years ago
Woodseats Medical Centre
Submitted on 04/07/2019 at 12:59
Published on nhs.uk at 14:07


Thank you for taking the time to leave such a positive comment about the staff at Woodseats Medical Centre, it is appreciated by everyone throughout the surgery. We are currently looking at our telephone system to improve patient access. We always aim to provide high quality service to all of our patients

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k