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Maternity need improvements

Story from nhs.uk

"Maternity need improvements"

About: Leicester General Hospital / Maternity

I went for my 14week scan today to check on my babies health not only was it 30minutes late even tho they say it’s on time then when having my photos dome she pushed down really hard on my stomach causing pain and uncomfort for the rest of the day the women don’t no what she was doing and wasn’t helpfully and I was charged 18 for 4 photos that where rubbish quality.

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Responses

Response from Leicester General Hospital 4 years ago
Leicester General Hospital

Submitted on 30/05/2019 at 08:53
Published on nhs.uk at 09:05

Dear Georgina,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at the Maternity department.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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