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"Test Results"

About: Mile End Hospital / Rheumatology

After a lot of issues getting referral for a CT scan,

I finally got referred following a consultation with Rheumatology and Respiratory specialists. It was professional and reassuring. My problem is getting my results...i am extremely worried and have ended up on medication. My review is now pushed back until mid June. The tesrs started in April. All i have been given is a bland link for

GPs, even though my GP surgery didn't request the test and wont get involved. Why can I not get my results. Noone cares. I ve tried PALs but that is pointless. This hospital is no good at care.

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Responses

Response from Mile End Hospital 4 years ago
Mile End Hospital
Submitted on 16/05/2019 at 16:24
Published on nhs.uk at 17:06


Dear Mr Devine,

Thank you for taking time to contact us with feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquiries will be shared with you.

We have received your on-line form and this has gone to our Access Issues Resolution Team (AIRS) who will be in contact with you shortly

We appreciate your feedback as it helps us improve services. We look forward to hearing from you

Kind Regards

Traci

Central Complaints Officer

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