"Fantastic staff"

About: Medway Maritime Hospital / Trauma and orthopaedics

I have just a knee replacement and was on Victory ward. Hard to know who to praise first. The consultant who operated did a brilliant job but it was the nursing staff that were absolutely fantastic. Nothing was too much trouble.. I was very ill with the anasthic after and couldn't have asked for a more caring and considerate team of people. I was treated with dignity and compassion the whole time and never once made to feel a nuisance even on the 5th change of bedding and night clothes. The cleaners did a fantastic job, the ward was super clean with one lady even getting on her knees to clean a spot she couldn't quite reach


I'd like to say a special thanks to one particular staff member who brought our breakfast/lunch & tea round. I'm allergic to dairy and she went out of her way to insure that everything I ate didn't contain any., a real diamond of a lady.so Thank you to the Victory Ward team. If I could. Nominate you for an award I would.

Story from nhs.uk


Response from Medway Maritime Hospital

Thank you very much for your lovely comments which we will be delighted to share with the orthopaedic team and Victory ward team. It is lovely to hear that you were very pleased with the care provided to you following your surgery.

We would like to take this opportunity to wish you well as you recover from your operation.

kindest regards,

The Patient Experience Team

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