"Poor communication with relatives in hospital. "
About: Hull Royal Infirmary / Ear, Nose and Throat Hull Royal Infirmary Ear, Nose and Throat HU3 2JZ
Posted by JAGGER (as ),
My friend is currently in ward 11 Hull Royal Infirmary.
Whilst basic physical nursing care is satisfactory the nursing staff seem unable and reluctant to update us on the simplest of information in relation to her progress or otherwise.She is clearly not improving.
The nurses say they are unable to give any detail on medical progress.
Whilst this may be the case they have a duty of care to the patient's relatives to keep them updated and should ensure that the medical staff are contacted and arrangements made for them to meet to discuss the plan of care and treatment.