About: Royal Cornwall Hospital (Treliske) / General medicine Royal Cornwall Hospital (Treliske) General medicine TR1 3LJ
Posted by Jeyjey (as ),
Got a phone call at 4.00pm to say my father would be ready to pick up from the endoscopy ward at trelisk hospital in an hours time. I explained my husband was going to collect him when he finished work at 4.30pm but from lands end so may be a little later and the person's tone changed quickly and i was asked if we can get there any sooner and when i said no because of work, they said well we shut at 6.30pm so as long as its before then. I found this incredibly rude, that tone was not needed. This is a stressful time with cancer scares as it is without rude staff on the end of a phone!
Had they said that in my dads appointment letter, we would of made other arrangements.