"Very good and caring."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Posted by L********4
What I liked
Very good experience, much better than I'd expected. I was very nervous about the general anaesthetic and everyone was kind and caring, from junior to senior staff. Couldn't have been better.
What could be improved
Appointment booking system was dreadful. Had three or four changed and cancelled dates. Phone call on the day to see if I could come in earlier due to a cancellation was stressful because the message was unclear and the number left for me to call back on totally unintelligible. Please speak more slowly. Remember patients might be stressed on the day.