"Made a hospital visit almost a pleasure."

About: Fenwick Hospital

What I liked

It was a most uplifting experience and like no other hospital I have had the misfortune to have had to visit.

It felt friendly from the first moment one entered and developed into a first name (if you so felt) and almost family atmosphere.

Every person you met was introduced and when I was questioned about my wellness, all those present really listened to what I had to say whilst making copious notes.

I really felt that my wellness was important to them and the follow-up procedures have been excellent.

If you have a problem, be advised that you do not hesitate to contact these lovely people.

What could be improved

Nothing, please continue to be the most helpful people that you are.

More about:

Story from NHS Choices

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Responses

Response from Fenwick Hospital

Thank you for taking the time to write in relation to your experience of Fenwick Hospital. I am glad that you have had such a positive experience and will make sure that your kind comments are passed on to the staff there.

Kind regards

Ben Prior

Complaints and PALS Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful