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Appointment delayed, but apology received

Posted By earthy672

"Appointment delayed, but apology received"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

Appointment time 11:10am, seen by doctor 11:45am. Doctor apologised for delay.

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Responses

Response from Sentinel Healthcare 11 years ago
Sentinel Healthcare

Submitted on 21/05/2012 at 12:06
Published on Care Opinion at 12:13

Dear earthy672

Apologies you were waiting past your appointment time. We try to be prompt and on occasions where delays occur the staff are asked to advise waiting patients of the delay to keep you aware at all times.

Thank you for your feedback we can let the staff know your comments.

Best Wishes

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