"Appointment delayed, but apology received"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

Appointment time 11:10am, seen by doctor 11:45am. Doctor apologised for delay.

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Response from Sentinel Healthcare

Dear earthy672

Apologies you were waiting past your appointment time. We try to be prompt and on occasions where delays occur the staff are asked to advise waiting patients of the delay to keep you aware at all times.

Thank you for your feedback we can let the staff know your comments.

Best Wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful