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I felt like I was in the way

Posted By To bob

"I felt like I was in the way"

About: Leicester Royal Infirmary / General medicine

(as the patient),

I arrived early in the morning, was met by a very friendly lady on desk, was sent across the other side where bed was waiting. Well the person told me which bed number was in, told me to put gown on that was it, came round hour later did my blood pressure. Then nothing. ONE came and checked on me, asked if I was alright, did not make you feel very comfortable. I nearly walked out. I felt like I was in the way.

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Responses

Response from Leicester Royal Infirmary 4 years ago
Leicester Royal Infirmary

Submitted on 09/05/2019 at 13:52
Published on nhs.uk at 14:07

Dear reviewer,

Many thanks for taking the time to leave your feedback.

We are very sorry to read about your recent experiences at Leicester Royal Infirmary.

We would like to investigate this for you. In order for us to do this, we will require some further information from you, e.g. which ward you were staying on.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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