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"The service was impeccable"

About: Aberdeen Royal Infirmary / Cardiology / Coronary Care Unit Aberdeen Royal Infirmary / Endoscopy Aberdeen Royal Infirmary / Vascular (Blood Vessels)

(as a relative),

The service the the ARI gave was impeccable, he was rushed in for a double heart bypass and two new valves, all the staff from the wards that was he is was amazing and a credit to the aberdeen health system. All the staff couldn’t be more helpful to take care of him and it was great to see so many help him back to health. Although everyone was fantastic and went above and beyond there job roles for care to the patients   there was the recovery ward that I felt went above and beyond everything I could have imagined from the hospital and that was ward 217 in the ARI and many thanks to the nurse there called Ruth, she kept us up to date and even through the worrying times made things feel allot better and nothing to worry about even though my father was still poorly. Thank you so much ARI you are all amazing and a credit to the health care system! ! Keep up the amazing work! !

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Responses

Response from Catriona Robbins, Chief Nurse, Medicine & Unscheduled Care, NHS Grampian 4 years ago
Catriona Robbins
Chief Nurse, Medicine & Unscheduled Care,
NHS Grampian
Submitted on 09/05/2019 at 12:23
Published on Care Opinion at 12:24


picture of Catriona Robbins

Dear James buchan

Thank you so much for taking the time to provide such lovely feedback to our unit. The teams in the wards really do value feedback such as yours as they strive to do their best for our patients on a daily basis.

I do hope that your father has continued to make a good recovery following his surgery?

I will ensure that all of the teams involved in your fathers care are sent this feedback.

Once again thank you for your kind words.

Best wishes

Catriona

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