"A&E Attendance"

About: Musgrove Park Hospital / Accident and emergency Musgrove Park Hospital / Cardiology

(as a relative),

My husband attended the department following G.P. referral for a cardiac arrrthymia . On arrival we were initially concerned that, due to a communication glitch, the reception staff had no prior notice of his attendance. Nevertheless, he was quickly assessed by a triage nurse and then promptly moved to the Major area within the department. for further assessment, monitoring and treatment.

All the members of the team who looked after him were professional,friendly,and  supportive of us and each other. Additionally their excellent communication skills ensured we were always  kept informed of what was happening. The overall team worked to ensure a positive patient experience.

Thank you so much. 

Responses

Response from Louise Hill, Senior Nurse, Emergency Department, Taunton & Somerset NHS Foundation Trust

Thank you so much for your positive feedback, we try hard to keep people updated when they are in the department but this can be challenging at times when its very busy.

I hope your husband is recovering well,

Regards

Louise

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