"A&E!"

On the 28th April 2019, I visited A&E at 23.30 and when we arrived it didn’t seem to be that busy. I checked in to be told I would called to triage very shortly, it took at-least 2 hours just too be seen by triage to be told what I already know. Me and girlfriend were then seated back in the waiting room and told the wait was an hour for the doctor. I waited four hours before I had to go and find a nurse myself and tell them I was in pain and that I hadn’t yet been seen to. I had a big gash in my face after being bitten by a dog and after the whole six hours of waiting it still hadn’t been cleaned. When I told the nurse it was a dog bite, which the hospital already knew it was a dog bite, she was then very concerned that i hadn’t been seen yet and got me in straight away to clean it. It then wasn’t long before a doctor came and sewed it up. I understand that people were coming in in ambulances and there were other patients to be seen but it was as though they had forgotten about me. People were coming in after me and I was the only one left sat in the waiting room after the six hours had passed. I truly believe that if I hadn’t of gone and told the nurse myself that I had been waiting so long I would of been waiting a lot longer. I have written a formal letter of complaint because my experience was absolutely diabolical, I will never be coming back to this hospital ever again!